To set up Contact Lens functionality:

1. Navigate to Contact Lenses: Click on "Contact Lenses" in the sidebar menu

2. Create a Rule: Click "Create New Rule" to start configuring your contact lens products

3. Select Products: Choose which products should have the contact lens prescription form

4. Configure Prescription Fields: Set up the required fields like:

- Power/Sphere values

- Base Curve (BC)

- Diameter (DIA)

- Cylinder and Axis (for toric lenses)

- Add Power (for multifocal lenses)

5. Save and Publish: Save your rule and it will automatically appear on the selected products

Customers will see the prescription form when they visit the product page and can enter their contact lens prescription details.

VisioncarePro supports multiple prescription types to cover all your customers' needs:

Eyeglasses Prescription Types:

- Single Vision: For customers who need correction for one field of vision (near or far)

- Progressive Vision: For customers who need correction for multiple distances without visible lines

- Reading: For customers who only need reading glasses

- Non-Prescription: For customers who want frames with non-prescription lenses (plano lenses)

- Frame Only: For customers who want to purchase frames without any lenses (adds directly to cart)

Each prescription type can have its own lens groups, lens options, lens transition, and lens coatings (Ultimate or any Commission plan) with custom pricing.

Contact Lens Configuration:

- Contact lens rules are configured separately in the Contact Lenses section

- You can set up prescription fields like Power/Sphere, Base Curve (BC), Diameter (DIA)

- For toric lenses: Cylinder and Axis values

- For multifocal lenses: Add Power values

Yes, VisioncarePro is designed with privacy and compliance in mind:

HIPAA Compliance (USA):

- Prescription data is encrypted in transit and at rest

- Access controls limit who can view customer prescription information

- Audit logs track all access to prescription data

- We provide Business Associate Agreements (BAA) for merchants who require them

GDPR Compliance (EU):

- Customers can request access to their prescription data

- Right to erasure is supported - customers can request data deletion

- Data processing agreements are available

- Clear consent mechanisms for data collection

PIPEDA Compliance (Canada):

- Personal information is collected only for stated purposes

- Customers can access and correct their information

- Data is protected with appropriate security safeguards

Additional Security Measures:

- SSL/TLS encryption for all data transmission

- Regular security audits and updates

- Secure data storage on compliant cloud infrastructure

- No sharing of prescription data with third parties

For specific compliance documentation, please contact our support team.

The Auto PD (Pupillary Distance) Tool allows customers to measure their PD using their device camera:

For Merchants - Setup:

1. Navigate to Settings in the VisioncarePro app

2. Enable the "PD Measurement Tool" option

3. Save your settings

For Customers - Usage:

1. Customer clicks the Find your PD link on the prescription form

2. Allow camera access to the device

3. Position the head in front of the camera & follow the instructions

4. Once the distance & head position are detected, it's automatically calculates their PD measurement

5. When click Use this PD button, The value is automatically filled into the prescription form

Tips for Accurate Measurements:

- Ensure good lighting conditions

- Hold the camera at arm's length

- Look directly at the camera

- Take multiple measurements for accuracy, if needed

The Auto PD Tool provides measurements that are suitable for most prescription eyewear.

VisioncarePro creates add-on products in Shopify for each lens configuration:

How It Works:

1. When you create a Lens Group, Lens Option, or Lens Coating, VisioncarePro automatically creates a corresponding Shopify product

2. These products are created with the vendor "VisioncarePro" and product type "VisioncarePro."

3. By default, when customers select options, these add-on products are added to their cart along with the frame

4. Navigate to Settings in the VisioncarePro app and enable the "Use Bundle" option to use the bundle feature

5. When the "Use Bundle" option is enabled, the add-on products are added to the cart as a bundle & display as one product in the cart

Lens Hierarchy:

- Lens Groups: Top-level lens categories (e.g., "Standard Lenses", "Premium Lenses")

- Lens Options: Specific lens choices within each group (e.g., "Blue Light Blocking", "Photochromic")

- Lens Coatings: Additional coating options (Ultimate or any Commercial plan only)

The Extract Rx with AI feature allows customers to upload their prescription and have it automatically extracted:

Enabling the Feature:

1. Go to Settings in the VisioncarePro app

2. Enable the "Allow extraction of prescription using AI" option

3. Save your settings

How It Works:

1. Customer selects "Upload Prescription" as their prescription method

2. They upload a photo or scan of their prescription

3. Our AI analyzes the document and extracts prescription values

4. Fields are automatically populated in the prescription form

5. Customer reviews and confirms the extracted values

6. They can manually adjust any values if needed

Supported Prescription Formats:

- Printed prescriptions from optometrists

- Digital prescription images

- Photos of prescription cards

Extracted Fields:

- Sphere (SPH) for both eyes

- Cylinder (CYL) for both eyes

- Axis for both eyes

- Pupillary Distance (PD)

- Add Power (for progressives)

Note:

- Customers should always review extracted values for accuracy

- The original prescription image is stored with the order for reference

- Merchants can view uploaded prescriptions in the Orders section

Yes, VisioncarePro stores prescription data linked to each order:

Order-Specific Prescription Storage:

- Each order contains the complete prescription details entered by the customer

- Prescription data is permanently linked to the order for reference

- View prescription details from the Orders page in VisioncarePro

Accessing Prescription Data:

1. Navigate to Orders in the VisioncarePro sidebar

2. Click on any order to view details

3. The prescription information is displayed with the order

4. You can view, print, or export the prescription data

Data Management Features:

- Order History: All past prescriptions are stored with their orders

- Prescription Uploads: Customer-uploaded prescription images are saved

Customer Prescription History:

- Customers can save their prescriptions for future orders

- Returning customers can select from saved prescriptions

- Prescription expiry dates are tracked (typically 1-2 years)

VisioncarePro supports multiple languages for your international customers:

Accessing Translation Settings:

1. Click on "Translation" in the sidebar menu

2. You'll see all translatable text strings

Translating Content:

1. Find the text you want to translate

2. Enter your translation in the corresponding field

3. Save your changes

4. The translated text will appear on your storefront

Translatable Elements:

- Form labels (Sphere, Cylinder, Axis, etc.)

- Button text (Add to Cart, Submit, etc.)

- Instructions and help text

- Error messages

- Prescription type names

- Lens option descriptions

Multi-Language Support:

- Translations work with Shopify's language settings

- Customers see content in their selected language

- RTL (Right-to-Left) languages are supported

Best Practices:

- Keep translations concise for form labels

- Test translations on actual product pages

- Consider cultural differences in optical terminology

- Have native speakers review translations

VisioncarePro offers multiple layout options for prescription forms:

Contact Lens Layouts (2 options):

- Simple: Inline form that displays directly on the product page

- Popup: Form opens in a popup/modal when triggered

Eye Glasses Layouts (6 options):

- Sidebar Drawer: Form slides in from the side as a drawer panel

- Drawer: Full drawer-style layout for step-by-step selection

- Modal: Form displays in a centered modal/popup window

- Horizontal: Steps arranged horizontally with side-by-side layout

- Horizontal Boxy: Horizontal layout with boxed/card-style step containers

- Vertical: Traditional vertical stacked layout for step progression

Selecting a Layout:

1. Navigate to Settings in the VisioncarePro app

2. Find the layout selection option for Contact Lens or Eye Glasses

3. Choose your preferred layout style

4. Save your settings

All layouts are mobile-responsive and adapt to different screen sizes automatically.

VisioncarePro offers commission-based pricing plans - you only pay when you make sales through VisioncarePro.

Available Plans:

1. Commission Only (Free)

- 5.99% commission on successful orders

- Unlimited products and orders

- No VisioncarePro logo

- Great for getting started

2. Commission Starter - $124.99/month

- 100 included orders, then 3.29% commission

- All Free features plus priority support

- Unlimited products and orders

- No VisioncarePro logo

3. Commission Growth - $149.99/month

- 200 included orders, then 2.29% commission

- All Starter features plus priority support

- Unlimited products and orders

- No VisioncarePro logo

4. Commission Plus - $999/month (Popular)

- 1200 included orders, then 0.89% commission

- Priority support and advanced analytics

- Unlimited products and orders

- No VisioncarePro logo

5. Commission Premier - $9999/month

- 12000 included orders, then 0.29% commission

- Dedicated account manager

- Custom integrations and 24/7 priority support

6. Custom Business (Enterprise)

- Custom pricing based on your needs

- Custom hosting and file uploads

- White-label solutions

- Advanced analytics & reporting

- Contact sales for pricing

Billing:

- All billing is handled through Shopify's native billing system

- Commission charges appear on your regular Shopify invoice

The "% per order value" is the commission rate charged on successful prescription orders generated through VisioncarePro:

How It Works:

- Commission is charged only on successful orders made through VisioncarePro

- Higher tier plans include more orders before commission kicks in

- Lower commission rates are available with higher tier plans

Commission Rates by Plan:

- Free Plan: 5.99% on all orders

- Starter: 3.29% after 100 included orders

- Growth: 2.29% after 200 included orders

- Plus: 0.89% after 1200 included orders

- Premier: 0.29% after 12000 included orders

Example (Free Plan):

- Customer places a $200 prescription order

- Commission: $200 × 5.99% = $11.98

Example (Plus Plan):

- After 1200 orders, customer places a $200 order

- Commission: $200 × 0.89% = $1.78

Choosing the Right Plan:

- Low volume: Free plan (no monthly fee, pay per order)

- Growing stores: Starter or Growth for lower rates

- High volume: Plus or Premier for best commission rates

- Enterprise: Custom Business for tailored solutions

Benefits:

- Pay only when you make sales

- Higher plans = lower commission rates

- Included orders reduce your effective costs